You’re listening to
That C Word
As a mediator and conflict coach, I help managers and their teams to stop losing sleep over everyday conflict and build more collaborative workplaces.
There was yelling in the hallway
This is a conflict coaching episode with my anonymous guest, Paula. Paula shares her experience beginning a new job at a nonprofit. When she started her job, she inherited a worker who had been displaying inappropriate behaviour with her co-workers and clients for decades. However, since no former manager had ever called her out, she didn’t believe there was a problem with her behaviour and blamed Paula for addressing it. This created a huge conflict, challenges and impacts.
Join us as we talk about how the situation happened, how Paula was impacted and… that ‘C’ word.
About this week’s guest:
My guest today is anonymous to protect her identity. “Paula” is the director of a unionized nonprofit organization that works with vulnerable youth.
Tune in as chat about:
When collaboration is the right approach and when might another conflict resolution style work better?
Conflict coaching
The impact of conflict on a workplace
